Core Competencies Technical Support Operations & Finance Soft Skills Hardware Troubleshooting Risk Mitigation & Fraud Multilingual (4 Languages) 2nd Level Escalations E-commerce (VAT/Logistics) B2B Relationship Management Remote Systems Access Payment Processing High-Pressure Crisis Response Finnova / M-Files / OS Compliance & Appeals VIP/Enterprise Relations
Social Presence
Our team will help you create and manage your social media presence. We help you develop a content strategy adapted to your target audience and your sector of activity. We manage your social media accounts (Facebook, Instagram, Twitter, LinkedIn, etc.) and measure the impact of your actions.
Brand Strategy
We develop a coherent and effective brand strategy for you. We work on your corporate identity, defining your values and positioning. We help you define your audience and create a storytelling that will allow you to differentiate yourself from the competition. We also assist you in setting up your action plan.
Online Marketing
We specialise in setting up digital marketing campaigns to boost your visibility and brand awareness. We implement search engine optimisation (SEO) strategies to improve your positioning on search engines. We also use the levers of paid marketing (SEA) to maximise your ROI.
"Working with them has been a transformative experience for our business. Their expertise and support has been invaluable."
— The NewTime
Why you should work on your network presence ?
Bridging the gap between Technical Support, Risk Operations, and Financial Services. A highly accomplished professional with a robust background in hardware engineering, 2nd-level technical support, and global risk operations. Proven track record of delivering excellence at world-class organizations including,Xerox,Apple,PayPal,PostFinance, Swisscom, Amazon, and IBM. Expert in managing complex B2B ecosystems, mitigating financial fraud, and providing multilingual support (4 languages) for critical infrastructure. Recognized for a proactive approach to troubleshooting, high-priority incident management, and maintaining the delicate balance between technical security and customer satisfaction.
Don't underestimate your brand image
Your brand image is a crucial part of your business success. It's how your audience perceives and relates to your company. Your brand image can influence their purchasing decisions and their loyalty to your brand. By investing in your brand image, you can establish a strong reputation, differentiate yourself from competitors, and create a lasting impression on your audience. Your brand image should reflect your values, your mission, and your unique selling proposition.
Let's build your brand strategy together
Propel your brand thanks to our experts and an agency that listens to its clients and their needs